Essentially, the phone was invented to give us the opportunity to communicate through distance. And answering and ending calls is the most basic function and the most important function as well.
And when Samsung Galaxy refuses to answer or decline a call, it is a really big problem. But no worries, there is a way to fix unable issue to answer the active call.
How do you answer a Galaxy?
Firstly, let’s talk about how we answer calls in more normal circumstances. There is the main way: just swipe a phone with the correct button which meets your needs, and that’s it, you answer or decline a call. This is how it usually works with an Android phone.
Then it has started working the same with a Samsung Galaxy phone, and now you only need to swipe the green phone icon to accept a call or another button to decline calls.
Before that, you need just a single tap to answer incoming calls.
Why can’t I answer phone calls on my Samsung?
Sometimes, swiping your Samsung phone’s answer icon seems to be not enough to answer calls. It just doesn’t work.
It may be a problem with the software or phone’s screen that makes you unable to get and answer incoming calls.
“Do not disturb” mode
Maybe it is so because the airplane mode is activated or the “Do not disturb” mode is activated. Or there is something wrong with the settings of the modes of a phone. You can fix it by following the instructions in this article.
How to fix the problem with accepting calls or ending calls: the first step
The first move which you should do is to restart the Android phone app. If this has never happened to your phone before, it may help. Sometimes, especially when it is not summoned by a more serious problem and when it is just a bug, it helps, and then the issue never occurs again.
Airplane mode and network issue
Sometimes the issue may be resolved with airplane mode. The mode restricts a network connection on an Android phone, but thanks to that, it may also repair any network issue.
How to activate airplane mode?
To activate the airplane mode, you need to open settings and quickly tap on the icon with the mode. Enable it and disable it in a minute.
If this doesn’t help, you need to check your installed apps to find any dialer app or other apps, which can interrupt your connection with incoming calls.
Then try to accept an incoming call.
Fixing the problem by removing the SIM card
To fix such an issue with your Android phone, you have to get your SIM card out from your Samsung Galaxy for a time. Then you should clean a tray and then get your SIM card back to the device.
Fixing problems with updating the default phone app
Sometimes the issue is in the default phone app itself. And new updates can help. To get them, you have to go to the Play Market and then update the Samsung phone app.
How do I answer an incoming call on this phone?
The main way is to swipe the button of a phone at the lock screen. It is a basic method. You just need to pick a button you need and then swipe it up. But it only works when the lock screen is activated right at the moment of a call.
What if it’s a home screen?
If it is so, it comes to you just like a real pop-up, then you need to press the correct button if you want to answer or decline an incoming call. Then you answer the call with a single top on a phone. But there are also other ways.
How do I answer a call on Samsung without swiping?
Answering calls by tapping
You also can avoid swiping up, if it is uncomfortable, and just tap the button to answer. But this function is not by default, so, firstly, you have to activate it on your phone beforehand to answer calls that way.
How to activate accepting with a tap?
- Step 1. Open settings app on your phone app.
- Step 2. Tap an Accessibility section.
- Step 3. Find an Interaction and dexterity section.
- Step 4. Press the Assistant menu, then activate it on your phone.
- Step 5. Find a line with a Replace swipe with a Single tap, then move a switcher.
These are the instructions. Now you can answer a call just with a tap. But the icon is visible now on the screen. And there is a way to fix it as well.
How to fix the visibility of an Assistant menu on a phone
To make an Assistant menu icon less visible, you need to go to the settings of an Assistant menu on a phone app. There you will find a Transparency section. You need to increase it.
Then find a line with a Show as edge icon and activate it. Now, luckily, the Assistant menu is no longer noticeable on a phone.
Answer call by pressing the volume button
If you want to answer a call really quickly, you need to activate a function of answering by pressing the volume button on a phone. To do so, follow all the instructions.
- Step 1. Go to the settings on your Samsung phone app.
- Step 2. Tap an Accessibility section in the settings of a phone app.
- Step 3. Find an Interaction and dexterity section.
- Step 4. Press an Answering and Ending calls line.
- Step 5. Activate a Press Volume up to answer by moving a switcher.
Answer calls automatically
You can also answer calls by using no physical move, you can just answer them automatically. To get this feature to answer call, you have to find some sections in the settings on a phone app.
- Step 1. Go to the settings on your phone app.
- Step 2. Find an Accessibility section in the settings.
- Step 3. Find an Interaction and dexterity section.
- Step 4. Press an Answering and Ending calls line.
- Step 5. Activate Answer automatically by swiping the toggle.
- Step 6. Set a time when a call will be answered. You may choose either two seconds or five seconds or ten seconds. Now on a phone, the app has a certain time which is 2 seconds. Select what is the most comfortable for you to answer calls.
Use Bixby or Google Assistant
Now there is another available feature to use voice commands to answer the call, without using physical buttons. You can answer a call by using your own voice. To do so you need to set Bixby or Google Assistant which will obey your command.
Bixby
If you want to use the Bixby app, then activate it. You should tap the Side button. Now Bixby is activated. Then you can just say “Answer call” or “Reject call” and an assistant will follow your command to answer calls or reject them.
But unfortunately only these phrases, not “Hey Bixby” because this one doesn’t work when the phone is getting a call. In this situation, Bixby app works only by pressing the Side button.
Google Assistant
If you want to use the Google Assistant app to answer call, then you need to activate it first. To do that you have to use either a voice command to answer calls or reject them which is the same as with Bixby, or you have to swipe to the center from the right bottom to the left.
If you want to use it from any screen, not just the lock screen, you need to find the Google Assistant Settings and tap the Voice match settings. When you find a toggle with the “Hey Google” line, move it to activate to answer calls that way.
In conclusion: there are ways to answer calls differently
If you can’t answer calls on your Samsung Galaxy by swiping, don’t worry, it is not the only option. To answer call you can either tap it, use the volume button, or even use your voice – anything that is comfortable for you.
Even if you like to answer calls and just swipe it, there are ways to fix the unable issue – and it will be available again to answer calls!
Read also: Itemized step-by-step instructions on how to turn off Galaxy Note 20 Ultra.
Leave a Reply